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Glossary entry

AI ROI

The return created by AI initiatives relative to the cost of building, operating, and governing them.

Why it matters

AI ROI matters because leaders need a credible way to judge whether AI spending is translating into measurable gains in efficiency, revenue, risk reduction, or strategic capability.

AI ROI is often overstated when organizations count adoption or usefulness as proof of economic impact without showing how value is actually realized in operating results.