This is one of the most important bridges between technical cost and business accountability. For the broader governance model, see TBM & AI.
Glossary entry
Technology Consumers
The business units, products, functions, or capabilities that consume a technology service or solution in a TBM model.
Why it matters
Technology Consumers matter because AI cost only becomes decision-useful when leaders can see who benefits from and who drives demand for shared AI capability.
Explore next
Continue exploring
Follow the threads that connect AI cost, value, governance, and operating discipline.